Flexible Retainer Packages

Are you feeling overwhelmed with your website maintenance and updates?

Let me handle the addition of things like text, images, videos, forms, products and new sections, or make minor design changes or fix any technical or backend issues.

With this flexible retainer you only pay for the time you use, topping up when you need it so you’re not trapped in an automatic rollover.

How it works

  • Purchase the number of hours you’d like – either the 1 hour option at $140 or the 2 hour option at $240 (save $40)

  • I’ll send you a link to your own private Client Portal which you’ll access with a password.

  • Whenever you need work done on your website, log in to your Client Portal and fill out a request form.

  • I’ll send you an estimated time to completion (can be as little as 1-2 business days, depending on the extent of the work and my current schedule.)

  • I’ll notify you when the work is completed.

  • Your Flexible Retainer will be adjusted according to how much time the task took to complete.

  • I’ll notify you when the retainer balance is approaching zero so you can jump in to your Client Portal and purchase a top-up.

  • Your retainer balance, along with a list of all work performed, will always be available in your Client Portal. You have two years to use the retainer.

What’s included

  • Adding or updating website content, such as text, images, audio files, buttons, forms and videos.

  • Adding new sections to an existing page.

  • Adding any third-party tools used on the website (eg. email service, Google Analytics and Search Console, live Instagram or Twitter feed, etc)

  • Resolving technical issues, such as broken links or error messages – ie. “fixes” involving anything since the original work was completed.

  • Making minor design changes, such as adjusting colors or fonts.

  • Sourcing and/or creating new images.

  • On-site SEO basics for new content (ie. titles, descriptions, alt-text, ensuring correct content hierarchy)

  • Providing how-to guidance in any form.

  • Additional training sessions in any aspect of your website.

  • Any other form of consultation and/or advice regarding your website, including any research time needed.

What’s not included

  • Adding pages, online store, blog, scheduling, membership area or any other service that has its own set price, all of which you can find here

  • Major website redesign.

  • Creating new website content such as blog posts, product descriptions or any other copywriting.

  • Fixing issues caused by third-party integrations not provided by me.

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